FAQ
Everything you need to know about Stanza Semplice, tailored for students and owners. Find quick answers on bookings, daily life, payments, management, and contracts.
Students
How do I book a room with Stanza Semplice?
To book your room, just browse our active cities on the website, pick your favorite, and drop us a message using the form. A Property Manager will get back to you within 24 hours to set up a viewing or a quick video call. Once you've chosen your room, you sign the contract online and only pay the first month's rent: no deposit, no agency fees.
How far in advance should I book my room?
The best time to book for the new academic year (September/October) is between May and July. Highly requested cities like Milano, Bologna, and Trento fill up fast. That said, we can always find great options year-round for Erasmus students, transfers, or late enrollments.
Do I need to pay a deposit?
No security deposit here. That is the Stanza Semplice difference on the Italian student housing market. Just pay your first month when you move in, followed by your regular monthly rent until your contract ends. Simple as that.
What documents do I need to sign the contract?
To sign the contract, you'll need: - Valid ID or passport - Italian tax code (Codice Fiscale - even a temporary one for international students) - University enrollment certificate (or acceptance letter) - Guarantor agreement (if you're a minor or don't have an income)
Can I book remotely without viewing the room first?
Yes, lots of students book from abroad—especially Erasmus and international students. We can easily arrange a live video tour of the apartment and your room with the local Property Manager. Plus, we'll send you photos, videos, and all the details before you sign a thing.
How do I book a room with Stanza Semplice?
To book your room, just browse our active cities on the website, pick your favorite, and drop us a message using the form. A Property Manager will get back to you within 24 hours to set up a viewing or a quick video call. Once you've chosen your room, you sign the contract online and only pay the first month's rent: no deposit, no agency fees.
How far in advance should I book my room?
The best time to book for the new academic year (September/October) is between May and July. Highly requested cities like Milano, Bologna, and Trento fill up fast. That said, we can always find great options year-round for Erasmus students, transfers, or late enrollments.
Do I need to pay a deposit?
No security deposit here. That is the Stanza Semplice difference on the Italian student housing market. Just pay your first month when you move in, followed by your regular monthly rent until your contract ends. Simple as that.
What documents do I need to sign the contract?
To sign the contract, you'll need: - Valid ID or passport - Italian tax code (Codice Fiscale - even a temporary one for international students) - University enrollment certificate (or acceptance letter) - Guarantor agreement (if you're a minor or don't have an income)
Can I book remotely without viewing the room first?
Yes, lots of students book from abroad—especially Erasmus and international students. We can easily arrange a live video tour of the apartment and your room with the local Property Manager. Plus, we'll send you photos, videos, and all the details before you sign a thing.
Room life
What's included in your monthly rent?
The Stanza Semplice all-inclusive rent covers it all: room rent, utilities (electricity, water, gas, heating), high-speed Wi-Fi, common area cleaning, routine maintenance, and your own dedicated Apartment Manager. No hidden fees, no bill shocks.
How big are the rooms?
Our rooms average 12 to 20 m² and always come fully furnished with a bed, desk, wardrobe, and bedside table. Every listing details the exact size, floor, and number of windows. You'll find all the specifics on each room page.
Can I have guests over in my room?
Yes, occasional guests are totally fine, as long as you respect your housemates. For longer stays (more than 2 consecutive nights), just let your Property Manager know so we can keep everyone in the loop.
What if something in my room breaks?
Report it right away to your Apartment Manager via WhatsApp, email, or our app. Routine maintenance is included in your rent, and we'll get it sorted within 24–48 hours. For emergencies like leaks or blackouts, your Property Manager is available after hours too.
Can I personalize my room?
Yes! Feel free to make it yours with removable items like posters, your own bedding, and small decor. Just keep it temporary—no drilling holes, painting walls, or swapping out furniture. When you move out, the room just needs to go back to how you found it.
What's included in your monthly rent?
The Stanza Semplice all-inclusive rent covers it all: room rent, utilities (electricity, water, gas, heating), high-speed Wi-Fi, common area cleaning, routine maintenance, and your own dedicated Apartment Manager. No hidden fees, no bill shocks.
How big are the rooms?
Our rooms average 12 to 20 m² and always come fully furnished with a bed, desk, wardrobe, and bedside table. Every listing details the exact size, floor, and number of windows. You'll find all the specifics on each room page.
Can I have guests over in my room?
Yes, occasional guests are totally fine, as long as you respect your housemates. For longer stays (more than 2 consecutive nights), just let your Property Manager know so we can keep everyone in the loop.
What if something in my room breaks?
Report it right away to your Apartment Manager via WhatsApp, email, or our app. Routine maintenance is included in your rent, and we'll get it sorted within 24–48 hours. For emergencies like leaks or blackouts, your Property Manager is available after hours too.
Can I personalize my room?
Yes! Feel free to make it yours with removable items like posters, your own bedding, and small decor. Just keep it temporary—no drilling holes, painting walls, or swapping out furniture. When you move out, the room just needs to go back to how you found it.
Payments & paperwork
How and when do I pay rent?
Rent is due by the 5th of each month via bank transfer or SEPA direct debit. Your receipt will land in your inbox monthly. Want to set up automatic payments? Just hit up your Property Manager anytime.
What happens if I can't pay on time?
Get in touch with your Apartment Manager right away. We get it, life happens—delayed scholarships, family emergencies—and we’ll do our best to figure things out together, whether that means a quick extension or a custom payment plan. Just talk to us as soon as possible; communication is key.
Will I get an invoice for my rent?
Yes, you will automatically receive your electronic invoice (or rent receipt for private students) every month at the email address provided in your contract. If you meet the requirements, this invoice can be used to claim your tax deduction for student rent.
Will my rent go up during the contract?
No, your rent stays locked for the entire length of your contract. If there's an inflation adjustment, we'll always let you know well in advance—and it only applies to multi-year contracts on their annual anniversary, keeping strictly to what we agreed on day one.
How and when do I pay rent?
Rent is due by the 5th of each month via bank transfer or SEPA direct debit. Your receipt will land in your inbox monthly. Want to set up automatic payments? Just hit up your Property Manager anytime.
What happens if I can't pay on time?
Get in touch with your Apartment Manager right away. We get it, life happens—delayed scholarships, family emergencies—and we’ll do our best to figure things out together, whether that means a quick extension or a custom payment plan. Just talk to us as soon as possible; communication is key.
Will I get an invoice for my rent?
Yes, you will automatically receive your electronic invoice (or rent receipt for private students) every month at the email address provided in your contract. If you meet the requirements, this invoice can be used to claim your tax deduction for student rent.
Can I claim rent on my tax return?
Yes, out-of-town university students can deduct 19% of their annual rent (up to a maximum of €2,633) if their university is located at least 100 km from their home municipality and in a different province. Stanza Semplice provides all the necessary documentation (registered contract, payment receipts) for your tax return.
Will my rent go up during the contract?
No, your rent stays locked for the entire length of your contract. If there's an inflation adjustment, we'll always let you know well in advance—and it only applies to multi-year contracts on their annual anniversary, keeping strictly to what we agreed on day one.
Got questions? Get in touch
Can't find what you're looking for? Drop us a line. Our team will get back to you within 24 hours.